Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’ download the new WhatsApp version

Hi everyone! My problem is, each time I would like to download the latest version of WhatsApp- I see this (screenshot). In App Store I’ve read that problem isn’t in iOS- the program needs only iOS 9, when I have got 11. Could you tell me how can I solve this problem?

Posted on Jan 11, 2021 12:21 PM

Reply
Question marked as Apple recommended

If you have tried to download it multiple times, do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Posted on Jan 11, 2021 1:33 PM

1 reply
Question marked as Apple recommended

Jan 11, 2021 1:33 PM in response to Zlata_ptz

If you have tried to download it multiple times, do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Can’ download the new WhatsApp version

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.