Hi I am trying to Syne my music from macbook air to my iPhone, when I connect my phone to pc and go onto iTunes i am not seeing my iPhone in the left hand plain have also tried to sure with a family member. at a complet losses to why i can't see my iPhone in the left hand plain please help.
For iOS 14 you need iTunes 12.8.2.3 or better running on OS X 10.11.6 or better. See How to upgrade to OS X El Capitan - Apple Support if required.
Assuming a suitable version of iTunes is in place then in Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:
/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources
Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.
tt2
For iOS 14 you need iTunes 12.8.2.3 or better running on OS X 10.11.6 or better. See How to upgrade to OS X El Capitan - Apple Support if required.
Assuming a suitable version of iTunes is in place then in Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:
/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources
Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.
tt2
Hello Syncphone!
From your post we see you are running into some trouble with getting your iPhone to be recognized by your computer. We can certainly see how that would be an issue and are happy to help! Try using the steps listed in this article and seeing if that issue continues: If your computer doesn't recognize your iPhone, iPad, or iPod.
Take care!
can't sync iPhone to my MacBook air
