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User profile for user: Twitchy47
Twitchy47 Author
User level: Level 1
4 points

Apple ID has not been used in iTunes store

Apple ID will not work in iTunes store when accessing store from my iPhone 10

Posted on Jan 11, 2021 3:15 PM

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User profile for user: Joseph_S.
Joseph_S.
User level: Community Specialist

Jan 13, 2021 1:53 PM in response to Twitchy47

Greetings Twitchy47!


Looks like you are having some trouble using your Apple ID in the iTunes Store specifically getting an error that is has never been used there. We want to make sure you able to get access to that content with your Apple ID and are happy to help. Try signing into our Apple ID management page first and seeing if you have your information updated there as well as a verified email added: Manage your Apple account. If all of your information appears correct there, then we recommend getting in touch with Apple Support directly: Get Support.


Take care!

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Apple ID has not been used in iTunes store

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