Netflix keeps freezing in fullscreen

I have this issue, where whenever I watch Netflix in fullscreen in Safari, after a few minutes the image keep freezing, causing my Mac completely freezing for a few seconds, ending fullscreen and reloading the Netflix page.

I already tried resetting the NVRAM and PRAM, but it didn't help.

MacBook Pro 13 2020 (4 thunderbold, i5, 16GB RAM)

macOS Catalina 10.15.7

MacBook Pro 13″, macOS 10.15

Posted on Jan 12, 2021 9:45 AM

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1 reply

Chris_D13

Community Specialist

Jan 14, 2021 8:49 AM in response to davidmoeller

Greetings David,

Thanks for visiting the Apple Support Communities! It seems you're unable to stream Netflix on your Mac.

Is the issue isolated to Netflix? If so, check out the troubleshooting in the articles below and reach out to Netflix for assistance if the issue persists:

Kind regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Netflix keeps freezing in fullscreen

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