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MacBook stopped charging !

while I had the original charger plugged in, I see smoke and a heavy smell coming out of the MacBook, I unplugged the charger and replugged but it stop charging, I also see the warning message says "Unplug the accessory using too much power to re-enable the USB devices", although I have noting plugged in!

I bought my MacBook on 31 Dec 2019, I now switched it off and unplugged it, please advice

MacBook

Posted on Jan 12, 2021 10:08 AM

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Question marked as Top-ranking reply

Posted on Jan 12, 2021 10:23 AM

adamibrahim1701 wrote:

while I had the original charger plugged in, I see smoke and a heavy smell coming out of the MacBook, I unplugged the charger and replugged but it stop charging, I also see the warning message says "Unplug the accessory using too much power to re-enable the USB devices", although I have noting plugged in!
I bought my MacBook on 31 Dec 2019, I now switched it off and unplugged it, please advice



Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)




if need be— “Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service




1 reply
Question marked as Top-ranking reply

Jan 12, 2021 10:23 AM in response to adamibrahim1701

adamibrahim1701 wrote:

while I had the original charger plugged in, I see smoke and a heavy smell coming out of the MacBook, I unplugged the charger and replugged but it stop charging, I also see the warning message says "Unplug the accessory using too much power to re-enable the USB devices", although I have noting plugged in!
I bought my MacBook on 31 Dec 2019, I now switched it off and unplugged it, please advice



Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)




if need be— “Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service




MacBook stopped charging !

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