Hi, my videos load on my iphone but do not play. Also the home button stops working occasionally and that is when the videos don’t play. It seems as though the two faults are linked but I have no idea how to fix it or why it’s happening ??
iPhone 7, iOS 14
Hello Wbadan29,
Thank you for participating in the Apple Support Communities! We understand that the Home button stops working intermittently on your iPhone, which also coincides with videos not playing.
It does sound like it's possible the two behaviors are related and hardware in nature. Does the iPhone have any accidental damage, has it come in contact with liquid, or have any accidental drops? Additionally, we'd suggest trying the steps in the resources below:
Take care.
Videos not playing
