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watch not charging

My apple watch 5 will not charge. I followed the directions to restart it but the screen remains black and does not show the power off option. I also held both buttons down but still did not get the apple logo. HELP!

Posted on Jan 12, 2021 10:31 AM

Best reply

Community User

Posted on Jan 12, 2021 10:44 AM

See here;

If your Apple Watch won't charge or it won't turn on - Apple Support

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1 reply

Best reply

Community User

Jan 12, 2021 10:44 AM in response to batterymalfunction

See here;

If your Apple Watch won't charge or it won't turn on - Apple Support

watch not charging

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