I bought all 9 seasons of the office on Apple TV permanently for $30 and it’s been a couple days and it’s telling me to open the episode in the peacock app. Once I downloaded that, it said I needed to pay monthly for a subscription to get my episodes. I don’t know why that is but I would like someone to help me fix that.
Your iTunes Store purchase isn’t viewable through Peacock. Peacock requires its own subscription.
It may be that changes in content availability among the various content providers causes confusion for the TV app, where it may need to have set the correct content provider again. Go to the Details/Information page for the show or season, then scroll down to How to Watch, then select Apple for iTunes Store content.
Your iTunes Store purchase isn’t viewable through Peacock. Peacock requires its own subscription.
It may be that changes in content availability among the various content providers causes confusion for the TV app, where it may need to have set the correct content provider again. Go to the Details/Information page for the show or season, then scroll down to How to Watch, then select Apple for iTunes Store content.
This is happening to me too. The Apple TV app keeps directing me to Peakock even though I already own it through iTunes.
You can still access your purchases copy of the Office but you need to open the iTunes tv shows app, then navigate to purchased, then scroll down to the Office. Of course this is a terrible user experience.
If Apple is doing this to push people to use Peakock (due to a deal with Comcast) and not because of an honest mistake, it’s utterly disgusting and shows Apple no longer values customer experience like it used to. Unless it’s quickly corrected, I’m never buying anything through iTunes ever again and changing all of my channel subscriptions to other providers. They sell you something, then hide it from you and try to sell it to you again through another service. Shameful. I love Apple, but I hope DOJ and Congress investigate so this doesn’t happen again.
jpenarrieta86 wrote:
How do we get to the details/information page for the show in apple tv?
Find your show of choice in the Apple TV app. In Watch Now, in Search, or in your Library. For Up Next, select-and-hold until you get the contextual menu, then select Details there.
How do we get to the details/information page for the show in apple tv?
Peacock
