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iphone 6 visual voicemail stopped working

How do I get it to work again? It used to work. I have restored the phone to last November's back up when it still worked. I've been through all of the set up steps. It rings longer than usual, then the default message answers, then it hangs up. I have recorded a custom message but it won't stay selected.

iPhone 6, iOS 12

Posted on Jan 12, 2021 5:19 PM

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Jan 14, 2021 2:32 PM in response to kwajs1

Hello Kwajs1,


It sounds like you are experiencing issues with your voicemail. We understand how important this is to you and we are here to help.


We would recommend reviewing the steps outlined here: Set up Visual Voicemail on your iPhone


Specifically the section titled "Get help with Visual Voicemail."


If the issue persists, reach out to your carrier.


Cheers!




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iphone 6 visual voicemail stopped working

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