You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

âș If you can't accept iCloud Terms and Conditions... Learn more >

âș If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 7plus is stuck on the apple logo

The only screens my iPhone 7plus will show is the “charging” screen, apple logo, and restore to iTunes. I’ve tried to force restart and nothing happens. Still only shows apple logo. What should I do?

Posted on Jan 12, 2021 7:01 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2021 5:08 AM

Hello,

Start here:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Then you probably need to put your phone in "recovery mode" as indicated here:

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Good luck.

1 reply

Iphone 7plus is stuck on the apple logo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.