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Can’t share via YouTube , AppStore etc.

Hi,


I have a problem with the share on iPhone 11.


When I want to share an application or video From YouTube on messenger it cant share.


(lastest ios also updated messenger)


My brother also use iPhone , he can.

If i write some comment under The shareable content, it send The text but The shareable content is missing.


Is this an ios or phone or messenger problem?


I hope somebody can Tell me some advice (Sry for my english)


Gábor

Posted on Jan 13, 2021 5:27 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2021 12:50 PM

Gábor,


Thanks for letting us know that the issue is only with YouTube Messenger. Since the issue is specific to YouTube, you'll want to contact their support directly. Here's a link to their Live chat basics. There's information there about Message limitations.


Also, here's a link to the YouTube Help Center.


Cheers!

4 replies
Question marked as Top-ranking reply

Jan 15, 2021 12:50 PM in response to SzGábor

Gábor,


Thanks for letting us know that the issue is only with YouTube Messenger. Since the issue is specific to YouTube, you'll want to contact their support directly. Here's a link to their Live chat basics. There's information there about Message limitations.


Also, here's a link to the YouTube Help Center.


Cheers!

Jan 14, 2021 7:50 PM in response to SzGábor

Hello SzGábor,


We see you're looking for help with sending videos from YouTube Messenger. We're glad you reached out to the Apple Support Communities with your question. Are you able to send videos from other apps? Also, open the App Store, do you see any available app updates? If so, complete all your available app updates.


If you continue to have an issue, you may want to delete the YouTube Messenger app and then reinstall it.


If you have done these steps and still have an issue, you'll want to contact YouTube Messenger support. Here's more information on how to Contact a third-party vendor.


Best regards!

Can’t share via YouTube , AppStore etc.

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