Apple Event: May 7th at 7 am PT
Is there a fix for my iPad Pro, 12.9”, 3rd generation with IOS version 14.3 charging issue. It stopped taking a charge last night, I’ve turned it off for several mins and tried it again to no avail. I’m using the supplied cable and 110 outlet adapter. Any help would be appreciated
Try the new hard reset procedure for the 2018/2020 iPad Pro models without a Home button.
1. Press and release the volume UP button.
2. Then immediately press and release the volume DOWN button.
3. Then, press and hold the Power button at the top. You will see the Slide to Power off button, but keep on holding down the Power button until you see the Apple logo, then let it go.
Once you have performed all the steps, wait for a few seconds and your iPad Pro will boot up completely to the iPad Pro’s Lock screen.
Good Luck!
Try the new hard reset procedure for the 2018/2020 iPad Pro models without a Home button.
1. Press and release the volume UP button.
2. Then immediately press and release the volume DOWN button.
3. Then, press and hold the Power button at the top. You will see the Slide to Power off button, but keep on holding down the Power button until you see the Apple logo, then let it go.
Once you have performed all the steps, wait for a few seconds and your iPad Pro will boot up completely to the iPad Pro’s Lock screen.
Good Luck!
This support page may be helpful with troubleshooting charging issues:
Clean out the charging port with a toothbrush and rubbing alcohol. Grime might have gotten into there. Also check your charger, Are any of the pins blackened? If they are, try flipping the cord over to plug it in or get a new cord
I’ve received some helpful replies, the problem being, the charging port isn’t the lightning port but the newer usb c (I think). I’ve tried cleaning the port on the tablet with rubbing alcohol/ toothbrush which didn’t change a thing and Apple support wasn’t much help either. I’m afraid it may be terminal?
I think your best bet is bringing it into an apple store
3rd gen iPad not charging
