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My App Store icon has disappeared and I can’t download any new apps

My App Store icon disappeared and I can’t download any new apps

iPhone XR, iOS 14

Posted on Jan 13, 2021 1:59 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2021 2:38 PM

janel224 wrote:

Thanks for the info but the icon isn’t there either. When I looked it up through my short cuts it says App Store is restricted.

Then you either have Screen Time Restrictions enabled or your device has profile/MDM or an Exchange account configuration active that has placed restrictions on the App Store app on your iPhone.


https://support.apple.com/en-ie/HT201304

https://support.apple.com/en-ie/guide/iphone/iph6c493b19/ios


3 replies
Question marked as Top-ranking reply

Jan 13, 2021 2:38 PM in response to janel224

janel224 wrote:

Thanks for the info but the icon isn’t there either. When I looked it up through my short cuts it says App Store is restricted.

Then you either have Screen Time Restrictions enabled or your device has profile/MDM or an Exchange account configuration active that has placed restrictions on the App Store app on your iPhone.


https://support.apple.com/en-ie/HT201304

https://support.apple.com/en-ie/guide/iphone/iph6c493b19/ios


My App Store icon has disappeared and I can’t download any new apps

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