iPad is frozen on an app, but still functions.

deustch wrote:

My iPad is frozen on the loading page of an app and we can’t close the app at all. The home button and app switcher aren’t working. Gesture such as turning the iPad off and sliding down for Notification Center and control center work. We had notifications from other apps in Notification Center and tried to press on them, but that didn’t work either. The model is an iPad Mini 2 and it is a slow device and occasionally freezes and such but this has never happened before. Any ideas?

click here If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

deustch wrote:

The screen is not frozen, it still works. I just can’t leave the app or power of the device but everything else works.

So are you saying you did the steps in the link I provided and you're still having the issue, or you just saw the title of the link and just responded?

deustch wrote:

The method hadn’t worked the first time but it is up and running now. Thank you.

You're welcome.