email says username and password are incorrect

called support. after about an hour still no email. i removed, synched, and put in manually all info. I called my ISP and they wouldn't help me. Says it's apples problem. I have even searched Google over the last week and i still can't figure out what's going on. Does anyone out there have a clue what the problem is?

Ipad, iOS 4

Posted on Jul 27, 2010 9:49 PM

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13 replies

Aug 2, 2010 3:49 PM in response to laurals

laurals wrote:
called support. after about an hour still no email. i removed, synched, and put in manually all info. I called my ISP and they wouldn't help me. Says it's apples problem. I have even searched Google over the last week and i still can't figure out what's going on. Does anyone out there have a clue what the problem is?

If this is with free Yahoo mail on iPad, try changing your password to be alphanumeric only. I had special characters in mine and was getting the same error till I changed it to letters and numbers only. Hope that helps.

Aug 8, 2010 7:16 AM in response to laurals

I am having the same problem with my iPad. Yesterday the mail function worked perfectly; today I got the "username or password are incorrect" message. I haven't changed or downloaded anything since yesterday and when I checked all my information it was correct. I've tried reentering everything & it still won't work.

Have you had any luck fixing this problem?

I'm going to try support again & I'll let you know if they come up with anything.

Mar 20, 2012 8:10 PM in response to laurals

http://www.realifewebdesigns.com/web-resources/pop3-smtp.html


Get address for your provider: Delete mail acct. set-up new one, go to next page, enter outgoing server address from provider under "Host" and click done, worked on my ipad and iphone..:-) I entered smtp.att.yahoo.com under Host, clicked done, and it worked. Site has other providers addresses. I use At&T..this happened after I lost it on an upgrade. I could access it using 3G, and the computer, just not Iphone or Ipad...good luck.🙂

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email says username and password are incorrect

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