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User profile for user: T-Macle
T-Macle Author
User level: Level 1
4 points

Touch ID not working after Big Sur Update

Hi folks,

I have a 2019 MacBook pro with all the bells and whistles. I just updated the operating system software from Mojave to Big Sur. Everything looks great but my touch ID is not working at all. It is checked off (or ON) in my system preferences and I've restarted my laptop twice. Are there any other suggestions to getting it to work?


MacBook Pro 13″, macOS 11.1

Posted on Jan 13, 2021 6:05 PM

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User profile for user: MyApple8MyPC
MyApple8MyPC
User level: Level 4
2,142 points

Posted on Jan 13, 2021 6:10 PM

Reset the SMC as explained here:


 https://support.apple.com/en-ca/HT201295

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Touch ID not working after Big Sur Update

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