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micheline178 Author

Level 1

4 points

I was charged twice almost $300 after making a purchase myself

How can ITunes do this?

iPhone 11 Pro, iOS 14

Posted on Jan 13, 2021 8:44 PM

Top-ranking reply

ed2345

Level 9

62,846 points

Posted on Jan 14, 2021 4:39 AM

Micheline,

First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages pretending to be from Apple are unfortunately very common.

But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support

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I was charged twice almost $300 after making a purchase myself

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