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shakisha225 Author

Level 1

8 points

My settings/ email is showing 2 emails but I can only see one?

When I go to settings then email I am showing 2 email accounts but when I click it only visibly shows just my one email account. How can I find and remove that second email account?

Posted on Jan 14, 2021 6:10 AM

Top-ranking reply

MoonJ.

Community Specialist

Posted on Jan 16, 2021 9:00 AM

Hello shakisha225,

It sounds like you are seeing duplicate email accounts on your iPhone. We’d be glad to assist.

If you follow the ‘Remove your email account and set it up again’ section here does it remove the second email address or are both removed?

If you can't receive emails on your iPhone, iPad or iPod touch

Are you receiving duplicate emails in the Mail app as well?

Which version of iOS is your iPhone running?

Find the software version on your iPhone, iPad, or iPod

Cheers!

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My settings/ email is showing 2 emails but I can only see one?

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