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Stolen Phone

How do I end my AppleCare for a stolen phone?


iPhone SE, iOS 13

Posted on Jan 14, 2021 8:12 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 14, 2021 8:14 AM

You may --> Cancel or change the payment method for your AppleCare plan


To cancel your AppleCare plan, follow the steps for your device. If you don't see your plan when you try to cancel it, finish setting up your account. If you finished setting up your account and you still don't see your plan, contact Apple Support.

If you cancel your AppleCare plan, the monthly billing can't be renewed. If you're no longer eligible for an AppleCare plan, you can't add it to your device again.


If you paid in full upfront for your AppleCare plan

Contact Apple Support to cancel your plan. It may be helpful to have the AppleCare agreement number, the serial number of the device that the plan covers, or your original sales receipt. To get the agreement number and serial number, sign in to My Support.

  • If you cancel your AppleCare plan within 30 days of your purchase date, you’ll get a full refund, minus the value of any service already provided.*
  • If you cancel your AppleCare plan more than 30 days after your purchase, you’ll get a refund based on the percentage of unexpired AppleCare plan coverage, minus the value of any service already provided.*

* The refund guidelines may vary in your country or region. You can find more information about canceling and refunds in the AppleCare Protection Plan Terms and Conditions or AppleCare+ Terms and Conditions. If you have AppleCare+ with Theft and Loss, you can find more information in the Insurance Documents.



1 reply
Question marked as Top-ranking reply

Jan 14, 2021 8:14 AM in response to GrandmamaCRB

You may --> Cancel or change the payment method for your AppleCare plan


To cancel your AppleCare plan, follow the steps for your device. If you don't see your plan when you try to cancel it, finish setting up your account. If you finished setting up your account and you still don't see your plan, contact Apple Support.

If you cancel your AppleCare plan, the monthly billing can't be renewed. If you're no longer eligible for an AppleCare plan, you can't add it to your device again.


If you paid in full upfront for your AppleCare plan

Contact Apple Support to cancel your plan. It may be helpful to have the AppleCare agreement number, the serial number of the device that the plan covers, or your original sales receipt. To get the agreement number and serial number, sign in to My Support.

  • If you cancel your AppleCare plan within 30 days of your purchase date, you’ll get a full refund, minus the value of any service already provided.*
  • If you cancel your AppleCare plan more than 30 days after your purchase, you’ll get a refund based on the percentage of unexpired AppleCare plan coverage, minus the value of any service already provided.*

* The refund guidelines may vary in your country or region. You can find more information about canceling and refunds in the AppleCare Protection Plan Terms and Conditions or AppleCare+ Terms and Conditions. If you have AppleCare+ with Theft and Loss, you can find more information in the Insurance Documents.



Stolen Phone

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