The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I check both of my account visa and also iTunes account. I notice that visa I’m being charge 880 but in my iTunes account it doesn’t show that I have made any purchase with that amount! What can do with this situation? Do I contact with apple about it to figure this out or do I go to visa?
Nuria,
First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages about big charges pretending to be from Apple are unfortunately very common.
But if it is a real charge on your account, follow the steps in here:
If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support
I would try to contact Apple first as they have ways to search it. then if they cannot find it then contact your card company. best of luck
Nuria,
If it is really on your Visa, you better start the dispute process with Visa.
Good luck.
It not on my iTunes account at all. I check several times. But I did check the phone number on my visa which is 800-676-2775 and Apple.com/ca.
I already have and thank you for the help and the advice.
Being Charge?
