security questions

About Apple ID security questions - "Learn about Apple ID security questions, including how to set up or change your questions." - https://support.apple.com/HT201363

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485

Just so it is clear, the questions aren't "on" the phone, they are on your Apple ID wherever you use it.

qaz-okm Said:

“how to reset security questions on a new phone”

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Security Questions:

Go Here: If you Forgot the Answers to your Apple ID Security Questions - Apple Support

Consider using your computer to reset these, as it would be more user-friendly.

If you see the message, "not enough information" read this link:

Security and your Apple ID - https://support.apple.com/HT201303

"Without proof of your identity via a temporary Support PIN and other carefully selected criteria, Apple Support can't help you perform any actions on your account." Unfortunately the solution they offer using a temporary PIN also requires knowing your security questions answers...

With that in consideration, if the online option does not resolve the problem I suggest trying to get a personalized response with a chat or telephone call. To talk by telephone: Contact Apple for support and service - Apple Support --> https://support.apple.com/HT201232

For other support options including those if your country does not have telephone support: https://support.apple.com/choose-country-region To chat, choose any topic, (not Apple ID) continue working your way down options until you find one with chat support, then ask to be redirected.

(Note: If your country is not listed, there may be a support option at the end of each region section for "other".)

Apple is encouraging users to use Two Factor Authentication instead of security questions. --> https://support.apple.com/HT204915