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I was informed about a purchase I did not make. What do I do?

What do I do about a purchase on my App I did not make?


not tech savvy PLEASE INSTRUCT SO THIS CHARGE IS NOT ON MY ACCOUNT

iPad, iOS 10

Posted on Jan 14, 2021 2:13 PM

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Posted on Jan 14, 2021 2:17 PM

You likely got a Phishing Scam email. First check your credit card and see if an actual charge came through, which likely didn't actually happen.


Report back if you actually were charged.


Otherwise, see this link about Phishing Scams --> Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Also, see this link --> If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support

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Question marked as Best reply

Jan 14, 2021 2:17 PM in response to denean240

You likely got a Phishing Scam email. First check your credit card and see if an actual charge came through, which likely didn't actually happen.


Report back if you actually were charged.


Otherwise, see this link about Phishing Scams --> Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Also, see this link --> If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support

I was informed about a purchase I did not make. What do I do?

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