Hard reset didn’t work only see apple logo
ipad Is frozen on apple logo screen. Hard reset did not work. Can’t turn off. Any ideas?
iPad, iOS 9
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If iPad isn’t responding, do one of the following:
- On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
- On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.
If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.