You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud photos

My iCloud photos have been stuck at 1% for the past few days and I have no clue on what to do. I’ve tried logging off of my account, restarted my phone, deleted most of my pictures- but nothing works. I l originally purchased more storage for my phone since I was getting constantly being bugged that my storage was full-to the point where I even had to uninstall YouTube. I have 50GB or iCloud storage (5.3GB used) and 32GB of phone storage (31.1 GB used). The only personal apps I have are: Canvas and Spotify.

Live photos: 37

Videos: 13 (each very few seconds)

selfies: 17

Portrait: 14

screenshots: 27



iPhone 7 Plus, iOS 13

Posted on Jan 14, 2021 11:44 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2021 10:54 AM

Try leaving the device plugged in to power, connected to WiFi, and locked for awhile.

1 reply

iCloud photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.