Fitness+ Some of my workouts suddenly lose sound, but the video continues. Seems to happen at random. Is this a know bug and is there a fix?

Some of my workouts on Fitness+ suddenly lose sound, but the video continues. Seems to happen at random. Is this a know bug and is there a fix?

iPhone 11 Pro Max, iOS 14

Posted on Jan 15, 2021 1:25 AM

Reply
1 reply

Jan 16, 2021 4:18 PM in response to Lmb45

Hello Lmb45,


We see that you're losing sound when trying to complete a workout with Fitness+. We would like to see how we can help.


Let's start by having you force close, or remove the Fitness app from the Dock, restart your Apple Watch and test to see if the issue remains. The article will guide you through those steps, if needed.


Open apps on Apple Watch


How to restart your Apple Watch


If the issue remains, get back to us with some more details. Does this happen with every video, or just certain ones? Do you have an issue with the audio when using other apps? Are you connected to a wireless or cellular connection issue when this happens?


We look forward to hearing back from you.

Cheers!

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Fitness+ Some of my workouts suddenly lose sound, but the video continues. Seems to happen at random. Is this a know bug and is there a fix?

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