can't access trusted number on device
i have a new second hand iphone, but old owner said that iphone blocked, her can't access the phone number on the device
iPhone 6s
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User profile for user:
Matthew.S81
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Community Specialist
Hello ariffinpeer,
We see that you're having some trouble with your iPhone. We'll be happy to assist in any way that we can!
Are you seeing a message that says "Activation Lock"? If so, the steps in here can help: How to remove Activation Lock
If the original owner no longer has access to a trusted device, the steps in here can help: Two-factor authentication for Apple ID
Specifically, you'll want to check the "What if I can't access a trusted device or didn't receive a verification code?" section of that article.
Cheers!