Kasbiano Author

Level 1

8 points

After 14.3 update I can't open my App Store

After I updated my iPhone 11 Pro to 14.3 I haven't been able to open my App Store it keeps saying "Cannot connect to App Store." I turned off the Media & Purchases in settings, and tried to turn it back on and now I cannot turn back on Apple Media Services. Now I can't access the App Store, Apple Music, Podcast, and whatever else is consider a "Apple Media Service." I tried to fix I by checking my date and time which didn't work, and I restarted my Iphone a few times, and it still didn't work. Any suggestions?

iPhone 11 Pro, iOS 14

Posted on Jan 15, 2021 6:27 AM

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843 4

3 replies

Kasbiano Author

Level 1

8 points

Jan 15, 2021 9:47 AM in response to Eric Root

Thanks! but NordVPN was my issue had to disconnect from the VPN server.

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Level 10

685,341 points

Jan 15, 2021 6:50 AM in response to Kasbiano

See the Apple Support article(s) below.

App Store, iTunes Store, or other Apple services - If you can't connect

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.

Backup - Restore your device from an iCloud or iTunes backup.

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Level 10

685,341 points

Jan 15, 2021 12:31 PM in response to Kasbiano

You are welcome. Thank you for the feedback.

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After 14.3 update I can't open my App Store

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