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My iPad Pro is both charging both ways, it’s only charging at a certain way

Ever since I bought my iPad Pro last March, I can only charge it in one direction. If I plugged the usb c in the wrong side, it will not charge.

Posted on Jan 15, 2021 6:17 AM

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Question marked as Top-ranking reply

Posted on Jan 15, 2021 9:27 AM

USB-C cables and connections are double-sided.


If substitution of the cable does not resolve the problem, assuming that you have similarly tried using a different Power Adapter, you would be best advised to take your iPad, cable(s) and Power Adapter(s) along to the Genius Bar at your local Apple Store - where the technicians can inspect and test your equipment.

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Question marked as Top-ranking reply

Jan 15, 2021 9:27 AM in response to wowie161

USB-C cables and connections are double-sided.


If substitution of the cable does not resolve the problem, assuming that you have similarly tried using a different Power Adapter, you would be best advised to take your iPad, cable(s) and Power Adapter(s) along to the Genius Bar at your local Apple Store - where the technicians can inspect and test your equipment.

My iPad Pro is both charging both ways, it’s only charging at a certain way

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