You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I could not update my I phone

Why I can’t update my phone

iPhone 6 Plus, iOS 12

Posted on Jan 15, 2021 11:52 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2021 11:59 AM

We need details in order to help you. Do you see an error message? What makes you think it isn't updating?


Click on this link to read how to "Update your iPhone, iPad, or iPod touch" --> https://support.apple.com/HT204204 - When you try to update you will only be given one update selection which will be the highest available iOS version supported by your device. If it says no update is available and you need a higher version you will have to buy newer equipment.


1 reply
Question marked as Top-ranking reply

Jan 15, 2021 11:59 AM in response to arfathz

We need details in order to help you. Do you see an error message? What makes you think it isn't updating?


Click on this link to read how to "Update your iPhone, iPad, or iPod touch" --> https://support.apple.com/HT204204 - When you try to update you will only be given one update selection which will be the highest available iOS version supported by your device. If it says no update is available and you need a higher version you will have to buy newer equipment.


I could not update my I phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.