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App Store is Disabled

My apple id is basically disabled from Appstore and ITunes, I’ve tried everything to get it off and it just doesn’t work. I can’t talk on the phone with anyone cause I get nervous.

Posted on Jan 15, 2021 1:15 PM

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Posted on Jan 15, 2021 1:26 PM

There is no way to do it without contacting Apple Support. I just checked it using the "contact Apple Support" in following from If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support and online Chat was an option -- click on "contact Apple Support" below:


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

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Question marked as Best reply

Jan 15, 2021 1:26 PM in response to alayna165

There is no way to do it without contacting Apple Support. I just checked it using the "contact Apple Support" in following from If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support and online Chat was an option -- click on "contact Apple Support" below:


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

App Store is Disabled

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