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I changed appleid in December now cannot see old purchases for old id. Now I had to pay again for 50gb of storage for new ID. So I’m paying twice for same thing. How can I fix this?
thanks for assistance
iPad, iPadOS 14
Hello Nanavirginniaw,
It sounds as though you have two different Appel ID accounts, and now unable to view the photos, and other information that was purchased or synced using that Apple ID.
If you have two different Apple ID accounts, and are wanting the purchases and information associated to that account on your device, you would have to sign in to that Apple ID. If you want to use the original Apple ID you had previously, please follow the steps outlined in the following article to cancel your recent iCloud Storage upgrade to prevent any future charges associated to this account.
See or cancel your subscriptions
Once you've canceled the subscriptions to the new Apple ID, you can sign out of that account on the device. For iPhone's, iPad's, and iPod Touches you can sign out in Settings > [your name] > Sign Out.
Once signed out you'll be able to sign in to the older Apple ID. Once signed back in you'll have access to your previously purchased apps, subscriptions, and content. You'll also have access to the photos, notes, reminders, and contacts that you have synced to that Apple ID as well.
Have a great day!
Hello Nanavirginniaw,
It sounds as though you have two different Appel ID accounts, and now unable to view the photos, and other information that was purchased or synced using that Apple ID.
If you have two different Apple ID accounts, and are wanting the purchases and information associated to that account on your device, you would have to sign in to that Apple ID. If you want to use the original Apple ID you had previously, please follow the steps outlined in the following article to cancel your recent iCloud Storage upgrade to prevent any future charges associated to this account.
See or cancel your subscriptions
Once you've canceled the subscriptions to the new Apple ID, you can sign out of that account on the device. For iPhone's, iPad's, and iPod Touches you can sign out in Settings > [your name] > Sign Out.
Once signed out you'll be able to sign in to the older Apple ID. Once signed back in you'll have access to your previously purchased apps, subscriptions, and content. You'll also have access to the photos, notes, reminders, and contacts that you have synced to that Apple ID as well.
Have a great day!
Purchases are forever tied to the AppleID used when purchasing. They cannot be transferred. And you can only change the AppleID used in the App Store once very 90 days.
You can use family sharing between the two AppleIDs to share purchases. But you cannot share subscriptions, so you cannot access the other AppleIDs iCloud account.
Why did you change your AppleID? You can always change the primary email address of your AppleID without altering the underlying accounts tied to that AppleID. You never need to make a new AppleID just because your email changes.
changed appleid now cannot see old purchases for old id
