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iPhone 12 Dropped Calls

Is anyone else having issues getting to the bottom of why the iPhone 12 is dropping calls? I’ve been on the phone with Verizon for weeks. I reached out to Apple and then went in to the store. And they suggested it was my home internet. Why won’t anyone be straightforward about this? It’s extremely frustrating and time consuming.

iPhone 12, iOS 14

Posted on Jan 15, 2021 5:02 PM

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Posted on Jan 15, 2021 5:51 PM

Call Failed or Dropped Calls

In telecommunications, the dropped-call / Call-Failed rate (DCR) is the fraction of the telephone calls which, due to technical reasons, were cut off before the speaking parties had finished their conversational tone and before one of them had hung up (dropped calls or Call Failed). This fraction is usually measured as a percentage of all calls.


5 Reasons Your Phone Keeps Dropping Calls or encounter Call Failed.

  1. Your Signal Is Weak.
  2. It's Raining (Cats & Dog)
  3. The Cell Tower Is Overloaded / Heavy Traffic (Telecommunication)
  4. You've Misunderstood Your Signal Strength
  5. You are moving and the signal weakens while changing from one tower to another


Options Are...


Usually cheap phones demonstrate these behaviour because often they employ low-quality antennas that are vastly inferior to more expensive components, and at times battery quality impacts signal strength, too. And if you still encounter problems, calling your carrier's tech support line may offer clues as to reasons for your call failure or dropped calls.


Make a call with Wi-Fi Calling - Apple Support

1 reply
Question marked as Best reply

Jan 15, 2021 5:51 PM in response to Pmdawn76

Call Failed or Dropped Calls

In telecommunications, the dropped-call / Call-Failed rate (DCR) is the fraction of the telephone calls which, due to technical reasons, were cut off before the speaking parties had finished their conversational tone and before one of them had hung up (dropped calls or Call Failed). This fraction is usually measured as a percentage of all calls.


5 Reasons Your Phone Keeps Dropping Calls or encounter Call Failed.

  1. Your Signal Is Weak.
  2. It's Raining (Cats & Dog)
  3. The Cell Tower Is Overloaded / Heavy Traffic (Telecommunication)
  4. You've Misunderstood Your Signal Strength
  5. You are moving and the signal weakens while changing from one tower to another


Options Are...


Usually cheap phones demonstrate these behaviour because often they employ low-quality antennas that are vastly inferior to more expensive components, and at times battery quality impacts signal strength, too. And if you still encounter problems, calling your carrier's tech support line may offer clues as to reasons for your call failure or dropped calls.


Make a call with Wi-Fi Calling - Apple Support

iPhone 12 Dropped Calls

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