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Related Article: If a message says 'Your account has been disabled in the App Store and iTunes'

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It said you can’t login because your account has been locked

Why i can’t login my account in appstore

Posted on Jan 15, 2021 10:22 PM

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Question marked as Apple recommended

If you see a message that says 'Your account has been disabled in the App Store and iTunes'


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.



Posted on Jan 16, 2021 12:55 AM

1 reply
Question marked as Apple recommended

Jan 16, 2021 12:55 AM in response to leyley1280

If you see a message that says 'Your account has been disabled in the App Store and iTunes'


If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.



It said you can’t login because your account has been locked

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