You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to Update

Unable to download apps because I can’t update to iOS 13 on my iPad Air. I now have 12.5.1. My iPad is set up for automatic updates now and states my updates are complete.

iPad Air, iOS 12

Posted on Jan 16, 2021 6:37 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 16, 2021 6:45 AM

That model isn't capable of 13 or above. Try downloading those applications to a newer iOS device on the same Apple ID first.


(190341)

1 reply

How to Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.