I’m using an iPad seventh generation iOS 14
sometimes the built-in keyboard disappears when I compose new mail or a reply to mail in outlook
I’ve updated iOS , tried resetting the keyboard but that wouldn’t solve the problem
The only thing that seems to work is resetting the iPad.
I want to solve the problem without having to reset the iPad every time I restart Outlook.
Hello Nermeenragab,
Thanks for reaching out in Apple Support Communities. We understand that you're having trouble with your iPad. It looks like the built-in keyboard disappears, when you compose a new email or reply to mail in Outlook. We're happy to help. Is this only happening with Outlook? Are you using the Outlook mail application or the Mail app? The answer to these questions can help us determine our next troubleshooting steps.
Check out the following support articles:
If an app unexpectedly quits, stops responding, or won’t open
How to contact an app developer
Cheers!
iPad keyboard disappears when I compose or type email in outlook
