Cannot update certain free apps on my iPhone 6s. Tried to delete and reinstall but can't do that either. Stuck!

Cannot update certain free apps on my iPhone 6s. Tried to delete and reinstall but can't do that either. Stuck! What can I do next?

iPhone 6, iOS 12

Posted on Jan 16, 2021 8:27 AM

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Posted on Jan 16, 2021 8:30 AM

You need a valid payment method in your Apple ID account, even to download free apps. If you have no apps with in-app purchases and no subscriptions you might be able to remove your payment method, but if you have one it must be valid.


See→Change, add, or remove Apple ID payment methods - Apple Support

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Question marked as Top-ranking reply

Jan 16, 2021 8:30 AM in response to Happy Warrior

You need a valid payment method in your Apple ID account, even to download free apps. If you have no apps with in-app purchases and no subscriptions you might be able to remove your payment method, but if you have one it must be valid.


See→Change, add, or remove Apple ID payment methods - Apple Support

Jan 16, 2021 8:57 AM in response to Lawrence Finch

Thanks Lawrence! I reviewed my payment method. It is correct but to be safe I updated expiration date of the card. I still cannot update 13 free apps. I rebooted my iPhone 6s and it changed nothing. I only have one direct bill/payment and that is for iCloud storage. It shows up every month on statement.


When I try to delete those 13 apps to reinstall it won't let me. The x does not appear when I hold down the app icon. All the icons begin to jiggle but the x doesn't come on.


If you have any other suggestions I would appreciate them. I have followed directions from iPhone on Google but nothing is working so far.

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Cannot update certain free apps on my iPhone 6s. Tried to delete and reinstall but can't do that either. Stuck!

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