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Cannot update certain free apps on my iPhone 6s. Tried to delete and reinstall but can't do that either. Stuck!

Cannot update certain free apps on my iPhone 6s. Tried to delete and reinstall but can't do that either. Stuck! What can I do next?

iPhone 6, iOS 12

Posted on Jan 16, 2021 8:27 AM

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Question marked as Best answer

Thanks Lawrence! Followed your instructions and was able to delete and reinstall all 13 updated apps successfully! Curious and maybe you know..... is the fact that is am using an older iPhone the reason I encountered this issue? Otherwise, I am at a loss as to why this happened.

Posted on Jan 16, 2021 9:47 AM

2 replies
5 replies

Jan 16, 2021 8:57 AM in response to Lawrence Finch

Thanks Lawrence! I reviewed my payment method. It is correct but to be safe I updated expiration date of the card. I still cannot update 13 free apps. I rebooted my iPhone 6s and it changed nothing. I only have one direct bill/payment and that is for iCloud storage. It shows up every month on statement.


When I try to delete those 13 apps to reinstall it won't let me. The x does not appear when I hold down the app icon. All the icons begin to jiggle but the x doesn't come on.


If you have any other suggestions I would appreciate them. I have followed directions from iPhone on Google but nothing is working so far.

Cannot update certain free apps on my iPhone 6s. Tried to delete and reinstall but can't do that either. Stuck!

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