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Calls not going to voicemail

I have an iPhone 10X. When I am on the phone or i cannot answer my phone if busy, incoming calls do not go to voicemail. I used to hear a call coming through and it would go to voicemail. Callers now tell me it rings and rings and does not go to voicemail. Any idea why?

I have tried resetting Network settings, toggle airplane mode, restarting iPhone etc all to no avail

Weird thing is that if i call my own number from my phone it gives me the option to leave a voicemail as the caller is on another line.

Posted on Jan 16, 2021 2:09 PM

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Question marked as Top-ranking reply

Posted on Jan 16, 2021 2:15 PM

Voicemail is a cellular carrier function. Seek assistance from them.


2 replies

Calls not going to voicemail

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