Daughters iPhone was disabled due to her setting a passcode and forgetting it ... I was able to restore and update the device however it asks for apple id and password to finish set up and she of course doesn’t know that either. What do I do from
this point ?
iPhone 8
If you forgot your Apple ID (your Apple ID is usually your email address), click here --> https://support.apple.com/HT201354
"If you forgot your Apple ID password" click here --> https://support.apple.com/HT201487
What to do after [or even better, before] you change your Apple ID email address or password - https://support.apple.com/HT204071
If you still need help:
Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
https://support.apple.com/HT204169
or
Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232
If you set up a young child's account see this: Family Sharing and Apple ID for your child - https://support.apple.com/HT201084
- "Your email address is the rescue email address for your child’s account, and you can use it with the security questions you provided to reset a forgotten password. You can keep your your child's account more secure with two-factor authentication."
- "If you need to see the options you have for managing your child's account, you can sign in with their Apple ID and password at privacy.apple.com."
If you forgot your Apple ID (your Apple ID is usually your email address), click here --> https://support.apple.com/HT201354
"If you forgot your Apple ID password" click here --> https://support.apple.com/HT201487
What to do after [or even better, before] you change your Apple ID email address or password - https://support.apple.com/HT204071
If you still need help:
Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
https://support.apple.com/HT204169
or
Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232
If you set up a young child's account see this: Family Sharing and Apple ID for your child - https://support.apple.com/HT201084
- "Your email address is the rescue email address for your child’s account, and you can use it with the security questions you provided to reset a forgotten password. You can keep your your child's account more secure with two-factor authentication."
- "If you need to see the options you have for managing your child's account, you can sign in with their Apple ID and password at privacy.apple.com."
Disabled iPhone
