Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to restart IphoneXR who cannot be open , only apple logo always appear on screen

My phone automatically shutdown. Only apple logo is on screen. It cannot be on or off unless its empty, and when you charge it the same thing happen. How to resolve this?

iPhone XR

Posted on Jan 16, 2021 5:27 PM

Reply
Question marked as Best reply

Posted on Jan 16, 2021 5:38 PM

Click on this Apple support link→If your iPhone is stuck on the Apple logo - Apple Support

1 reply

How to restart IphoneXR who cannot be open , only apple logo always appear on screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.