face id

I got my phone wet and and got water inside my front lens so I put it in rice to get the water and moisture off and now the waters gone but my face id isn’t working I tried to reset it but it keeps saying my face isn’t in the frame and I tried reseting my phone thinking its a bug but its still not working

Posted on Jan 16, 2021 10:10 PM

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1 reply

Jan 18, 2021 3:16 PM in response to vincent_magno

Hey there vincent_magno,


We understand you're experiencing an issue with Face ID after your iPhone got wet, and we'd like to share some steps that may help.


Get started here: If Face ID isn't working on your iPhone or iPad Pro


If the issue persists, check that the Ring/Silent Switch is in the ring position, then try setting up Face ID again: Set up Face ID on iPhone


Also, if you have restrictions enabled in Settings > Screen Time > Content & Privacy Restrictions, disable them, restart your iPhone, and try setting up Face ID again.


Cheers!

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face id

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