Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Does Apple ever call you to tell you your iCloud account has been breached?

I keep receiving calls saying my iCloud account has been breached and asking me to call a number before using any Apple device. Is this a scam?

iPhone XR, iOS 14

Posted on Jan 17, 2021 8:47 AM

Reply
Question marked as Best reply

Posted on Jan 17, 2021 8:50 AM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

1 reply
Question marked as Best reply

Jan 17, 2021 8:50 AM in response to Murgrl1

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Does Apple ever call you to tell you your iCloud account has been breached?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.