You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: RolandGonzalez
RolandGonzalez Author
User level: Level 1
4 points

So I got a new phone and I can’t use my old number to verify the account

So I got a new phone and I can’t use my old number to verify the account


Posted on Jan 17, 2021 1:34 PM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,681 points

Posted on Jan 17, 2021 1:49 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   



View in context

Similar questions

1 reply

So I got a new phone and I can’t use my old number to verify the account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up