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I phone is stuck on lock screen

My iPhone 11 Pro was really laggy. Now it is stuck on the lock screen. I can't swipe up to unlock and turning it on and off hasn't not worked.


Anyone have any suggestions or have experienced this?

iPhone 11 Pro, iOS 14

Posted on Jan 17, 2021 2:13 PM

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Question marked as Top-ranking reply

Posted on Jan 17, 2021 2:21 PM

Try pushing lock button and the volume up button at the same time until the phone turns off. Then try turning it on again. If it doesn't work try putting your iPhone on recovery mode and try setting it up again through iTunes. Check out the article below for more information about putting your phone in recovery mode.

https://support.apple.com/en-us/HT201263

1 reply
Question marked as Top-ranking reply

Jan 17, 2021 2:21 PM in response to foodaholic

Try pushing lock button and the volume up button at the same time until the phone turns off. Then try turning it on again. If it doesn't work try putting your iPhone on recovery mode and try setting it up again through iTunes. Check out the article below for more information about putting your phone in recovery mode.

https://support.apple.com/en-us/HT201263

I phone is stuck on lock screen

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