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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi, my iPhone 12 Pro Max has a problem with massive lens flares, the worst one is on video...
Definitely it’s abnormal situation.
It’s not this same what’s sometimes happens when I use my Dslr camera.
How you can help me resolve this problem ?
Hi - this is absolutely normal with an Iphone lens. The glass on the front is completely flat, and there is no shielding or lens hood.
The only way to stop it is to avoid the brightest light source from directly striking the front of the lens. Try a clip on lens hood, or avoid shooting towards bright light sources.
Hi - this is absolutely normal with an Iphone lens. The glass on the front is completely flat, and there is no shielding or lens hood.
The only way to stop it is to avoid the brightest light source from directly striking the front of the lens. Try a clip on lens hood, or avoid shooting towards bright light sources.
So Apple will not replace it with a new phone? I have no chance to replace my phone? And if I do, it doesn't make sense because every iPhone does? Such a defect in a phone for over £ 1000 is in my opinion unacceptable.
Apple will not replace your device.
Great! Really great ! Thanks guys for the answer.
Problem with camera, lens flares
