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iPad won’t update

Even plugged into pc my iPad won’t update. Doesn’t provide an error

iPad, iOS 11

Posted on Jan 17, 2021 3:20 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2021 3:33 PM

Whether or not you are able to update your iPad to a newer version of iOS/iPadOS will be dictated by your iPad model - and the currently installed version of iOS. You can find this information here:

Settings > General > About


Not sure which iPad you have? Identify your iPad model.


Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5.1


Newer models, not appearing in this list, are all able to be updated to the current version, iPadOS 14.3.


If your iPad is capable of update, but you are experiencing difficulties, these support pages may be helpful:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support

iOS update and restore errors – Apple Support

1 reply
Question marked as Top-ranking reply

Jan 17, 2021 3:33 PM in response to Slaasp2

Whether or not you are able to update your iPad to a newer version of iOS/iPadOS will be dictated by your iPad model - and the currently installed version of iOS. You can find this information here:

Settings > General > About


Not sure which iPad you have? Identify your iPad model.


Here is a list of the highest version of iOS supported by the older models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:


iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi & Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi & Cellular)

iPad Air1, iPad mini2 and iPad mini3 - iOS 12.5.1


Newer models, not appearing in this list, are all able to be updated to the current version, iPadOS 14.3.


If your iPad is capable of update, but you are experiencing difficulties, these support pages may be helpful:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support

iOS update and restore errors – Apple Support

iPad won’t update

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