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App Store disabled

Why does my phone say App Store is disabled when I try to download a new app?

iPhone 11 Pro Max, iOS 14

Posted on Jan 17, 2021 7:47 PM

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Posted on Jan 17, 2021 7:58 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

1 reply
Question marked as Best reply

Jan 17, 2021 7:58 PM in response to Muvamny

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

App Store disabled

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