i need to schedule an appointment with the Apple store in Baton Rouge,La 70809

To set up an appointment for the Genius Bar, you can do that with the Apple Support app on an iOS device, you can use the Contact Support link at the top of the page here to contact Apple Support, or you can go to this link, www.apple.com/retail/geniusbar/

I'm not sure what you mean by it being scrambled, but if you are on a device and able to post here, you can use the Contact Support link, or the Genius Bar link I provided to contact Apple to make a Genius Bar appointment.