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Apple Watch can’t update as not connected to internet

Any Apple Watch gurus out there? Google is unhelpful!


I’ve tried to pair the watch with my phone which semi works but then it says the watch needs an update, displayed on my phone, I click update and it says it can’t update because there is no internet connection.


I can’t connect the watch to the internet without it being set up 😖 and I can’t get past set up because of this update...

Apple Watch

Posted on Jan 18, 2021 10:09 AM

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Question marked as Best reply

Posted on Jan 18, 2021 10:44 AM

First force restarting your iPhone by whatever method your version calls for.  As soon as you see the Apple logo force restart your watch by holding in the crown and side button for 10 seconds till you see the Apple logo then release.  Log into your iPhone and wait for your watch to boot, then log into it. Failing that, I'd try resetting your network settings.


From your iPhone>Settings>General>Reset>Reset Network Settings

You will need to log back into any WiFi networks you use.


Also reset your router by unplugging it for a full 2 minutes and then plug it back in.


Also you can try the following


Step 1. Hard Reset Watch 3 (Hold down crown button and power button until screen goes black. When apple logo comes on take your finger off crown button and hold power button until you see the watch prompting to erase all data) Erase all Data

Step 2. Delete watch app on iPhone and then download it again on iPhone.

Step 3. Make sure you are connected to 2.4 Ghz and not to 5 GHz

Step 4. Make sure that you that you bring phone and watch closer to wifi router/modem.

Step 5. Put watch on charger

Step 6. Put phone on charger

Step 7. Put Your phone on airplane mode but have Bluetooth and WiFi turned on.


Please let us know if any of these 2 suggestions work for you.

1 reply
Question marked as Best reply

Jan 18, 2021 10:44 AM in response to Ionasutherland

First force restarting your iPhone by whatever method your version calls for.  As soon as you see the Apple logo force restart your watch by holding in the crown and side button for 10 seconds till you see the Apple logo then release.  Log into your iPhone and wait for your watch to boot, then log into it. Failing that, I'd try resetting your network settings.


From your iPhone>Settings>General>Reset>Reset Network Settings

You will need to log back into any WiFi networks you use.


Also reset your router by unplugging it for a full 2 minutes and then plug it back in.


Also you can try the following


Step 1. Hard Reset Watch 3 (Hold down crown button and power button until screen goes black. When apple logo comes on take your finger off crown button and hold power button until you see the watch prompting to erase all data) Erase all Data

Step 2. Delete watch app on iPhone and then download it again on iPhone.

Step 3. Make sure you are connected to 2.4 Ghz and not to 5 GHz

Step 4. Make sure that you that you bring phone and watch closer to wifi router/modem.

Step 5. Put watch on charger

Step 6. Put phone on charger

Step 7. Put Your phone on airplane mode but have Bluetooth and WiFi turned on.


Please let us know if any of these 2 suggestions work for you.

Apple Watch can’t update as not connected to internet

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