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my new phone was previously used and will not allow me to erase prior user
Then return the device to where you purchased it. Only the previous user can remove Activation Lock. You will not be able to use it.
Then return the device to where you purchased it. Only the previous user can remove Activation Lock. You will not be able to use it.
Apple stopped selling the 8 Plus in April of last year.
Return your phone to wherever you got it and go buy a phone from a legitimate source.
new 8plus already was used
