You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud Account Breach Notification

Is it common practice for people claiming to be Apple representatives to call people when their iCloud accounts have been breached?


MacBook Pro 13″, macOS 10.14

Posted on Jan 18, 2021 7:05 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 18, 2021 7:06 PM

Yes, unfortunately it is a very common scam attempt.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

1 reply
Question marked as Top-ranking reply

Jan 18, 2021 7:06 PM in response to HarrySGary38

Yes, unfortunately it is a very common scam attempt.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

iCloud Account Breach Notification

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.